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With student complaints increasing year on year, and with dissatisfaction being expressed by students into the way some higher education institutions have dealt with complaints and appeals, universities will benefit from adopting a case management system that will enable the effective and efficient handling of student complaints and appeals and ensure that a consistent and coherent approach is being taken throughout the organisation.
The Tagish Complaints and Appeals case management solution for Higher Education will eliminate the need for a cumbersome paper trail and multiple disparate IT systems, saving valuable staff time.
To find out more please visit www.universitycomplaints.co.uk