Case Management- a system customised to the requirements of your organisation to ensure that your processes are as efficient and effective as possible.

Complaints and Feedback Management- turn your service or product issues into positive experiences for customers using Tagish's comprehensive solution.

Tackling Anti-Social Behaviour - work effectively within and across agencies to track all incidences of anti-social behaviour linking together common themes and trends.

Freedom of Information Tracking- ensure that you comply with legislation in order responding to requests under the Freedom of Information Act.

Contact Management- effectively manage contact with your customers through all channels, the system allows you to track all interactions, create and assign tasks and fully analyse trends.

On-line Reporting- capture requests from customers using a variety of channels including intelligent on-line forms, process the requests and pass them on to back-end systems and then ensure that requests are dealt with.

Single Non-Emergency Number (101) - capture and manage all requests made to the 101 service in a single place then pass the requests to the appropriate agency and system ensuring that requests are actioned and updates given where appropriate.