Improving services for the 7.5 million residents of London is a new website created by Tagish, technology specialists to the public sector. Opens in a new window

Capital Ambition, the Regional Improvement and Efficiency Partnership division of London Councils, has worked with Tagish to develop a new website to facilitate the work of the programme that has over 100 improvement projects running across the city.

Tagish was chosen by the Capital Ambition Partnership as the company had previously implemented the London Councils' main website and helped to develop the Your London Report It service; which provides a common method for London residents to report on environmental issues within their borough.

The Capital Ambition's website had to ensure that it was accessible and simple to navigate and that it could be personalised, according to visitors' preferences. By registering their details online, users of the new site can sign up for a more personalised service which relate to their chosen preferences, such as newsletters and themed alerts on events which can then be booked online.

Once the content of the new website was finalised, Capital Ambition project managers were trained by Tagish's project team to ensure they were equipped with the skills to publish new content and keep the new site up to date themselves.

The new Capital Ambition website received 12,000 page hits in the first 13 days of the site going live. The site contains 279 pages of information and 1786 documents are now available to download.

Stephen Caffarey, e-Communications Manager for London Councils says " Tagish were responsive to our needs with developing this new site and were flexible with creating new functionality which meant we could provide the services our stakeholders wanted within a tight timescale. The feedback from visitors has been very positive and we continue to make small refinements to the site. We have seen a 500% increase in traffic to the site since it's re-launch and now have a much more effective system for providing personalised newsletters and managing a busy programme of events."

Visit the London Councils Capital Ambition website Opens in a new window